Canceled my contract

Question

I canceled my contract but I didn't receive a confirmation email

maratsade · Answer

jcline26 wrote:I canceled my contract but I didn't receive a confirmation emailThe mods won't be able to get back to you until Monday morning.&nbsp; Have you tried calling customer service or using the chat? That might be faster.

GabeU · Answer

maratsade wrote:jcline26 wrote:I canceled my contract but I didn't receive a confirmation emailThe mods won't be able to get back to you until Monday morning.&nbsp; Have you tried calling customer service or using the chat? That might be faster.I was about to say that tomorrow is Friday, but I forgot that they may be off on Good Friday. &nbsp;:)

maratsade · Answer

GabeU wrote:maratsade wrote:jcline26 wrote:I canceled my contract but I didn't receive a confirmation emailThe mods won't be able to get back to you until Monday morning.&nbsp; Have you tried calling customer service or using the chat? That might be faster.I was about to say that tomorrow is Friday, but I forgot that they may be off on Good Friday. &nbsp;:)&nbsp;&nbsp;&nbsp;I thought it was likely they were going to be off, but I see now that there were mod posts yesterday. But they didn't have time to get to the OP, so my post still applies.&nbsp;:smileyvery-happy::smileyvery-happy:

GabeU · Answer

keechmike1 wrote:How much will they charge you for cancelling your contract?? I want to cancel mine also. Have had there lousy service since last November.&nbsp;MikeThe standard ETF (Early Termination Fee) is $400 for the first three months, then $15 less each succeeding month. &nbsp;With that said, you should create a post of your own describing the issues or concerns you have with the service to see what can be done about them. &nbsp;To do so select the part of the Community that applies to your concern (most likely Tech Support), then click on the blue "Start a topic" button on the upper right. &nbsp;&nbsp;&nbsp;Terms of Service for someone who subscribed in November 2016....&nbsp;http://legal.hughesnet.com/ServiceTermsAndConditions-between-09-01-14-and-03-10-17.cfm&nbsp;&nbsp;

keechmike1 · Answer

How much will they charge you for cancelling your contract?? I want to cancel mine also. Have had there lousy service since last November.&nbsp;Mike

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Canceled my contract

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