Forum Discussion
stevef
5 years agoJunior
Cancellation overcharge?
We got HughesNet installed in 2018 December. Even if it's 2 months, we should get charged 30 dollars, at max, as the early termination part of the contract says: "Thereafter, the amount will decr...
- 5 years ago
ETF reduction by month
GabeU
Distinguished Professor IV
stevef wrote:I hope they'll send us a really detailed instruction with pictures on what do they need back, how to get that radio thing de-installed from the dish, etc.
The instructions are here. They're also included in the return shipping box they send to you.
stevef
5 years agoJunior
Well, we ended up agreeing, that we just keep the 2 more months. Yet, I see a 100 dollar charge on my credit card by Hughes, right now. Why would I pay 100 for nothing, if I can pay $92 for 2 months of backup Internet service? So they canceled our service, even though we said ok for waiting out the 2 more months we need to pass the 2 years contract?
I'm speechless... If they don't want me as a client anymore, it's sad, but they should refund at least 8 dollars then.
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