Forum Discussion

Jlelliott1's avatar
Jlelliott1
New Member
7 years ago

Cancellation

I want to cancel my services, I have upgraded 3 times and have nothing but slow internet most of the month, is there a cancellation fee? What do I do with equipment?
Early Termination Fee
Equipment
fee
  • maratsade's avatar
    maratsade
    7 years ago

    To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

    To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

     

    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    7 years ago

    To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm

    To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.

     

    *I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.