Forum Discussion
Randym1
7 years agoFreshman
Can't access Manage/Delete old email accounts after 9000 to gen5 upgrade
I've been a Hughesnet customer since before all you could get in rural areas was dialup and even if satelite internet service under performs fiber-optic landline connection, I have been very satifie...
Liz
Moderator
Hi Randy,
Engineering just got back to me and said this should be resolved now. Can you please confirm that the requested 4 email addresses are under your current account and that you're no longer seeing the openID error?
Your cooperation, patience, and understanding are much appreciated.
Randym2
7 years agoFreshman
Your magical work came through.
I can access my profile now and other account info.
Emails accounts are satifactory for now, some still needs deleting and one needs to added back.
I will get you these when I get more time to.
Thanks Liz
And now folks (take notes), that's the way to get-der-done when problems occurred.
I can access my profile now and other account info.
Emails accounts are satifactory for now, some still needs deleting and one needs to added back.
I will get you these when I get more time to.
Thanks Liz
And now folks (take notes), that's the way to get-der-done when problems occurred.
- Liz7 years agoModerator
Thank you for the confirmation, Randy! I tried again to whittle down the addresses to the 4 you specified on our end, it might take some time to apply. Please don't try to delete any email accounts yourself right now or else the openID error will return. Let me know whenever you do see the right addresses remain.
Glad we were able to help!
- Randym27 years agoFreshmanThanks for your assistance.
I'll wait till changes show up and let you know..
I'm not going to try anything to make any changes until you let me know when it's safe to procede.
Is there a Master Control Account or can any Account capable of making Account changes?- Liz7 years agoModerator
All of your e-mail accounts can make the same changes, there is no master account.
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