Forum Discussion

mcmorgan's avatar
mcmorgan
Freshman
4 years ago

Can't delete emails

I had over 2,000 emails in Inbox, and was able to delete most of them. By the time I got down to the last 100, Hughes.net won't allow me to delete, nor move them into another folder. I have also del...
deletingemails
emails
maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

Have you tried logging out, then logging back in using another browser or using incognito mode in your browser?  

  • mcmorgan's avatar
    mcmorgan
    Freshman
    4 years ago

    I logged out yesterday (accessing from Mozilla) and logged in today. Same problem.

     

    Also, when accessing using my Android phone, it does the same thing.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 years ago

      Oh, that's not good. Sounds like Liz  or another rep will need to get involved. I hope you will hear from them today. 

    • Remy's avatar
      Remy
      Moderator
      4 years ago

      mcmorgan,

       

      Thank you very much for posting! Welcome to the Community! We'd love to help out, but I was unable to find an account connected to this specific Community profile. Please send a PM to this link with your account number or a phone number tied to the account, and we can figure out what's going on!

       

      Thanks,

      Remy

      • mcmorgan's avatar
        mcmorgan
        Freshman
        4 years ago

        Contacted by Hughes.net rep, gave my information, a few days later, it was fixed. Must have been an internal problem at Hughes.net.