Forum Discussion

mcmorgan's avatar
mcmorgan
Freshman
5 years ago

Can't delete emails

I had over 2,000 emails in Inbox, and was able to delete most of them. By the time I got down to the last 100, Hughes.net won't allow me to delete, nor move them into another folder. I have also del...
deletingemails
emails
mcmorgan's avatar
mcmorgan
Freshman
5 years ago

I logged out yesterday (accessing from Mozilla) and logged in today. Same problem.

 

Also, when accessing using my Android phone, it does the same thing.

Remy's avatar
Remy
Moderator
5 years ago

mcmorgan,

 

Thank you very much for posting! Welcome to the Community! We'd love to help out, but I was unable to find an account connected to this specific Community profile. Please send a PM to this link with your account number or a phone number tied to the account, and we can figure out what's going on!

 

Thanks,

Remy

  • mcmorgan's avatar
    mcmorgan
    Freshman
    5 years ago

    Contacted by Hughes.net rep, gave my information, a few days later, it was fixed. Must have been an internal problem at Hughes.net.

    • Remy's avatar
      Remy
      Moderator
      5 years ago

      mcmorgan,

       

      The problem was solved a couple of days ago, and I'm glad to hear it's working properly again for you! Please let us know if you have any issues of note in the future!

       

      Thanks,

      Remy