Forum Discussion

WWS's avatar
WWS
New Poster
7 years ago

Case # 115776024 Cancelled Service No Confirmation EMail

I canceled my service yeaterday and was assured I would receive an email stating that I did not need to return any equipment or have any further charges. I still have not received this email. Joseph,...
Unreturned Equipment Fee
Jay's avatar
Jay
Moderator

WWS, 

 

Are you certain that the e-mail is not in your spam folder?

 

If you are unable to locate the e-mail, I would be happy to have it resent. What e-mail address did you provide to the agent?

 

Thank you,

 

Jay

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

Jay

 

Perhaps it would be best to note the email address provided, then delete it from the post for safety.