Forum Discussion

Cuter12's avatar
Cuter12
New Poster
7 years ago

Charged again

Once again ! I have been charged for service that was supposed to be suspended! I had just gotten refunded money that was taken out of my account a month ago and hughesnet has taken my money again for...
Billing
Brooke's avatar
Brooke
Alum
7 years ago

Hi Cuter12, thank you for bringing this to our attention. I've sent you a private message to address your concerns in further detail. 
-Brooke

  • Cuter12's avatar
    Cuter12
    New Poster
    7 years ago
    I still have not been refunded my money!
    • Brooke's avatar
      Brooke
      Alum
      7 years ago

      Thank you for letting me know. I've looked into your account and see it has not applied, so I will investigate this matter and keep you updated. 

      -Brooke

    • Brooke's avatar
      Brooke
      Alum
      7 years ago

      Hello! Please check your private messages, as I've sent you an update. 


      Thank you.
      -Brooke