Forum Discussion
Charging me $275 for repair tech to fix service I pay $120/month for?
Hughesnet, as a business account I was told to expect better service all around. When I still had a residential account I was able to get a $125 repair fee waived when it was established I was not at...
This community is geared towards residential customers; the moderators have limited capabilities with business accounts. For business accounts, you will need to call 800.347.3272 for support.
This is what I was told when I called Support for my business account, not sure how that changes anything. I think other people would be interested to know about what I was told.
I've seen that before, phone support sending people here for business accounts, when this community is geared to residential accounts and the HN staff on site have very little access to the business accounts. Which is something people reading this need to know too.
