Forum Discussion

Charstevens's avatar
Charstevens
New Member
6 years ago

Contract etf

I would like for you to pull the recording of the sales call because I was told i had to keep it for 3 months i was misinformed about the contract and fees of nearly 400. I was not told I was buying the dish but that I was leasing the equipment , not informed of ETF
  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    Charstevens 

     

    For some clarity...

     

    1.  "I was not told I was buying the dish but that I was leasing the equipment"  - Do you mean that the agreement was for you to lease the equipment, but you were instead charged for it, as in a purchase?  

     

    2.  "I was told i had to keep it for 3 months"  - Do you mean that you were told the commitment was for three months?

  • Good morning Charstevens, 

     

    We're closing this thread since we never got a reply from you. I had requested the sales call review and the sales rep disclosed the early termination fee during the terms & conditions at the end of the call. There was no indication from the rep that you had to keep the service for 3 months for whatever reason. You were on the lease option, the equipment wasn't purchased.

     

    If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.