Forum Discussion
Contract
I would like for you to pull my original phone call when signing up. She said it was being recorded. The rep told me if I signed up for 2 years I would get $10 a month off. I told her I only wanted on...
If it was a year or more ago, the recording of the sales call may no longer be available, but I'm sure a Rep will tell you one way or the other.
With that said, pricing discounts, at least from what I have seen, are done for a maximum of twelve months at a time. Even if, for whatever reason, it was worked out that a discount would be for two years, it would have to again be applied after the first twelve months for the second twelve months. Again, though, this is only going by what I have seen. I'm not a Hughesnet employee, just a customer, like you.
As for only signing up for a twelve month contract, that they will definitely have to research what was said, if available, as twelve month contracts are not offered with new sign ups. All contracts are for twenty four months. Again, though, let me make it clear that I am NOT a Hughesnet employee, and am only going by what I have seen in the contractual agreement that people agree to toward the end of the sales call and what is signed when the installation is completed by the tech.
The Reps are on M-F from approximately 8AM to 5PM Eastern. It may take a little time for them to respond.
