Forum Discussion
BRaffaelli
2 years agoObserver
Data Tokens Gone at Start of Billing Cycle
On November 19, 2022 (last day of billing cycle) Data Tokens Remaining was at 63.23 GB. On November 20th Data Tokens Remaining was at ZERO. I called Tech Support on 12/9/22 and the agent said an eng...
BRaffaelli
Observer
PM sent, I hope (hung waiting for at least 10 minutes?!?).
Damian
2 years agoModerator
I received your PM and thank you for providing me with this information. Give me a moment to investigate both the status of the escalated case and hopefully the cause of this issue. -Damian
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