Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
3 years ago

Data tokens missing

Hi mods, My system is showing I have 0 GB in data tokens (I also checked the account online and the app -- all show 0). This is incorrect; I should have over 200GB. Could you please restore my token...
tokens
  • Liz's avatar
    Liz
    3 years ago

    Hi maratsade,

    Your tokens have been restored, I'm sorry for this hiccup. Thank you again for reporting this, our engineers are checking to make sure others weren't affected.

    -Liz

Liz's avatar
Liz
Moderator

Hi maratsade,

Your tokens have been restored, I'm sorry for this hiccup. Thank you again for reporting this, our engineers are checking to make sure others weren't affected.

-Liz

maratsade's avatar
maratsade
Distinguished Professor IV
3 years ago

Thank you very much for the quick response, Liz! Much appreciated. 😊

  • Liz's avatar
    Liz
    Moderator
    3 years ago

    Glad to help!

    -Liz