Forum Discussion

jlantz's avatar
jlantz
Junior
9 years ago
Solved

Deceptive GEN5 Upgrage Practice, or lack of upgrade.

I have been trying since Monday to get my system upgraded to GEN5 Every time they try to subnit my order, it returns an error, supposedly saying the system they are trying to contact is not availabl...
  • Liz's avatar
    Liz
    9 years ago

    Good morning jlantz,

     

    Please check your PMs, as I've sent you the contact information for your dealer doing the Gen 5 upgrade for you.

     

dannyleo's avatar
dannyleo
New Poster
9 years ago

Hughes net meters back all of their signals... no one actually gets what is advertised.  Gen 4 gave me 1.5mb streaming speed ... not enough to view netflix.   Gen 5 is not better... except they promise more speed but deliver none of it.  

 

Gwalk900's avatar
Gwalk900
Honorary Alumnus
9 years ago
dannyleo wrote:

Hughes net meters back all of their signals... no one actually gets what is advertised.  

 

This is soooo very very true !

I can't speak to Gen5 but my Gen4 'up to' 15 Mbps plan routinely gives me 21-27 Mbps speeds. Not at all or even close to what is advertised.

I need to contact the NFL about this.