Forum Discussion

Dalecway's avatar
Dalecway
New Poster
8 years ago

Did I actually cancel?

I called to cancel today, 1/4/18. I was given this ref nunber 108589286 and told that it was done.  Then he said that it would take affect on 1/23/18. Why not today? I'm concerned that he is just me...
Early Termination Fee
bessezp's avatar
bessezp
New Poster

ANOTHER EXAMPLE OF THE POOR COMMUNICATION BETWEEN CUSTOMERS AND CUSTOMER SERVICE , NOT ALL INFORMATION IS GIVEN

 

maratsade's avatar
maratsade
Distinguished Professor IV
8 years ago

Incorrect. The information is given on the phone call.  Whether people choose to hear the whole information is another issue.

 

bessezp wrote:

ANOTHER EXAMPLE OF THE POOR COMMUNICATION BETWEEN CUSTOMERS AND CUSTOMER SERVICE , NOT ALL INFORMATION IS GIVEN