Forum Discussion

wolftrails's avatar
wolftrails
New Poster
4 years ago

Don't understand high billing

This is a bit moot perhaps because my contract lapsed this month, but I really don't understand how the monthly charges are figured. I thought we were supposed to be on a 25 gb per month plan. We're ...
  • Liz's avatar
    Liz
    4 years ago

    Hi wolftrails,

     

    Thanks for reaching out, what Gabe said is on point. So for a $70 bill, that can be broken down into 3 general areas: internet service fee, lease fee, and taxes.

     

    It's about $50 for the 10 GB plan, $15 for the lease fees, and then the rest are taxes. As Gabe noted, you can see this breakdown online.

     

    Hope that clears things up!

     

    -Liz

     

     

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

The HughesNet reps on this site will be here later today and can check your account and clarify things for you, or you can call the customer service line 24/7 at  866-347-3292.