Forum Discussion
Early termination fee and misrepresentation of service
I signed up for Hughesnet in 2017. When I originally signed up for service, I was told by a company representitive that basic internet use (browsing, video streaming on my smart tv, etc.) would be no...
Hi Karissa,
I see it's your first post here, so welcome to the community! Thank you for reaching out, we can address your concerns. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with some information for you regarding your account.
Your cooperation, patience, and understanding are much appreciated.
Thanks maratsade. I am not sure who can/cannot help - I am just trying to get assistance somewhere since the Customer Service line could not assist. If my complaint is solved through here, I will of course close my complaint with the better business bureau.
Hi Karissa,
I see it's your first post here, so welcome to the community! Thank you for reaching out, we can address your concerns. Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM with some information for you regarding your account.
Your cooperation, patience, and understanding are much appreciated.
