Forum Discussion

Batline's avatar
Batline
New Member
3 years ago

Early termination fee

I have been with hughes net for 7 yrs. My daughter in law made changes to my account while I was ill. Those changes included a 2 yr. Contract that I was not aware of. She is moving out of state and tried to cancel the service. That's how I found out about the contract. I do not want these changes and do not want to take over the contract. How can I return to my former status without getting stuck with this contract and early termination fee?

  • Hi Batline,

     

    I see it's your first post here, so welcome to the community! I'm happy to look into this for you and see what we can do. I could use some additional details: Do you recall when your daughter in law made changes to the account? Is she Carla?

     

    Looking forward to hearing back.

     

    -Liz

  • Good morning Batline,

     

    We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

     

    Thanks,

    Liz