Forum Discussion

uh's avatar
uh
Sophomore
7 years ago

Early Termination Fee

I am a little confused about the wording concerning the early termination fee. Does the policy state the fee is $400 minus $15 a month for each month of service only during the first the first 90 days? Or, since I have had service since 27Jun17 , if I cancelled in May, wwould it be 400-165=$235, or something else?

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    According to the Hughesnet legal site:

    "The exact amount of the Service Termination Fee will be $400 for the first ninety (90) days after activation of the HughesNet Service. Thereafter, the amount will decrease by $15 per month for each month of active Service."

     

    So if you cancel within the first 90 days after activation, the ETF is $400. After those 90 days have passed, the fee goes down by $15 every month. 

    • uh's avatar
      uh
      Sophomore

      Ah, so since I joined in June '17 my ETF would be $400-($15x8)=$280 if I bailed in May, right??

       

      • Liz's avatar
        Liz
        Moderator

        Hi uh,

         

        I just pulled up your account so I can get you an exact answer. The system shows 13 Remaining Months as on 05/27/2018, so Service Termination Fee as on 05/27/2018 is $265.00. So it's actually less than $280 if you cancel by May 27.