Forum Discussion

Byounghusband's avatar
Byounghusband
Freshman
8 years ago

Horrible Install and lack of service!!

We began our journey back in 10/16. Got Gen 4, but since our home is a Modular Home, the dish had to be mounted ona pole in the ground.  Living in Texas, the ground moves and the dish went out of al...
maratsade's avatar
maratsade
Distinguished Professor IV
8 years ago

You're welcome! Give the mods time; they may have other people ahead of you in line.

Byounghusband's avatar
Byounghusband
Freshman
8 years ago

I have actually had two follow up calls in two days concerning this issue.  I don't know if the Mods were part of that, but Thanks to them if they did.  I have been refunded install charges for the messed up tickets and the Salalite companies mistakes.  

 

I'm good now.  

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    8 years ago

    That's terrific news!

     

    Byounghusbandwrote:

    I have actually had two follow up calls in two days concerning this issue.  I don't know if the Mods were part of that, but Thanks to them if they did.  I have been refunded install charges for the messed up tickets and the Salalite companies mistakes.  

     

    I'm good now.