How am I suppose to climb on my roof in the middle of icy winter to retrieve your transmitter. I was told I wouldn't have to do this.

well I waited until 2:55 and then I had to leave so that I could go to work. I changed shifts at the vet hospital i work at to be available for your technician. I guess I will hire someone this weekend and then go from there. I am hoping that you will at least give me a few more days before you penalize me for not returning the equipment fast enough. I'm not sure when I'll be able to reschedule but it won't be for another week...