Forum Discussion
How am I suppose to climb on my roof in the middle of icy winter to retrieve your transmitter. I was told I wouldn't have to do this.
I am returning my equipment and was told that i did not need to climb on my roof to dismantle the dish and now after waiting 30 days for my return box to arrive, i see in the instructions that i am su...
Good morning Patti,
I'm sorry to hear that! We really don't want you spending money to have someone else get the radio for you. Our corporate office would like to give you a call today to investigate further into what happened Friday. When can we call you on the number ending in 59?
We've waived your unreturned equipment fee since the tech did not show. Looking forward to hearing back from you.
Thanks,
Liz
I'm sorry to hear that! We really don't want you spending money to have someone else get the radio for you. Our corporate office would like to give you a call today to investigate further into what happened Friday. When can we call you on the number ending in 59?
We've waived your unreturned equipment fee since the tech did not show. Looking forward to hearing back from you.
Thanks,
Liz
