Forum Discussion
HT1100 Upgrade To Gen5 Questions
Good morning cybo54,
Thanks for reaching out. As maratsade mentioned, you will get a HT2000w when you upgrade to Gen 5. The new modem is $150 MSRP, but we provide it for free for upgrades.
Technically the HT1000 can work with Gen 5, but we suggest using the HT2000w, as it is optimized to work with the Gen 5 technology; might as well use it since we send it to you anyway.
Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.
-Liz
Back when we moved to Gen4, 2016 or 2017 I think, Amanda or Liz said we could use HT1100 for Gen5 later.
Now, that way may be "fake Gen5", and maybe not so fast, I can't remember how it was explained, but our main goal here is 20GB daytime a month instead the 10GB we have now.
Hopefully this is still possible as I know it will keep our end costs down that way
Thank you for the info on editing. I would have seen that, but until you mentioned it was not there, I now see it's blocked by "uBlock Origin" I didn't see until I turned that off.
I think that if they keep you on the old satellite you can use the old modem. If no one else answers your question, the reps will be back on Monday and they will, or you can call customer service or use the chat service. I hope it's possible for you to do what you want.
You're welcome! Wow, I didn't realise that UBlock Origin blocks the 3-dot menu. I wonder why. I use a different app and it doesn't block the edit function. I guess you'd have to unblock UBlock if you want to use the functions listed in that menu...
