That's an absolute LIE the $125.00 has not been refunded to my account. I was told I had to call them a month after they had stolen it before they could post it to my bank account. As far the discount goes it is to be applied to future payments to cover the cost of the over draw caused by stealing and additional $125.00 from my account which caused several ISF. That is what that was for.... Bottom line is your company stole $125.00 from me, caused insufficient funds against my checking account. And still has not refunded me my $125.00. You can LIE all you want in this forum but I know what is happening with your company. Untill my $125.00 is refunded back to my checking account you and your company are LIAR'S and Thieves Period..!!!!!
Shaunluke wrote:That's an absolute LIE the $125.00 has not been refunded to my account.
Liz stated that they can't set it up as a refund, because the agent set the $125 up to be a service credit, as in, it's applied towards your next billing period.
She also stated that you are getting a $25.00 credit on top of that for 6 months for the inconvienience that this has caused you.
While you wont be getting a refund directly back to your bank account, you are getting the $125 in service credit plus an aditional $150 in credits towards your bills over the course of 6 months for the inconvienience that this has caused you.
