Forum Discussion

Shaunluke's avatar
Shaunluke
Freshman
6 years ago

Hughesnet are thieves. They lie to you and steal your money.

I have been a loyal customer for over 3 years , never late or anything like that. My modem went out and T/S says they will send me a new updated one and I did'nt have to return the old outdated one. ...
Unreturned Equipment Fee
Liz's avatar
Liz
Moderator
6 years ago

Hi Shaunluke,

 

The $125 has been credited to your HughesNet account. This is reflected in our billing system and will be reflected in your next bill, this is in addition to the $25 monthly credit you'll start seeing every month for 6 months.

 

Shaunluke's avatar
Shaunluke
Freshman
6 years ago

As I stated before the stolen money needed to be returned to my account because that's where it originated from...I was told my money would be refunded to my account. Not to be issued credits. I'm sure other's have been ripped off with the same fraudulent withdrawls from customer's accounts. I will not be satisfied until my stolen money is returned to my account. Plain and simple

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are thieves. They lie to you and steal your money.","id":"message:112865","revisionNum":2,"repliesCount":16,"author":{"__ref":"User:user:86290"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountandBilling"},"conversation":{"__ref":"Conversation:conversation:112865"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:112865"},"body@stripHtml({\"truncateLength\":200})":" I have been a loyal customer for over 3 years , never late or anything like that. My modem went out and T/S says they will send me a new updated one and I did'nt have to return the old outdated one. ...","body@stringLength":"529","rawBody":"

I have been a loyal customer for over 3 years , never late or anything like that. My modem went out and T/S says they will send me a new updated one and I did'nt have to return the old outdated one. 2 months later they charge me $125.00 for non return of equipment after I was told not to return it. Now I have to wait a month before I get my money back for the fraudulent charges they billed me for i'm sure this happens to a lot of people and goes un noticed. Once I have been refunded I will be paying monthly by check.

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As I stated before the stolen money needed to be returned to my account because that's where it originated from...I was told my money would be refunded to my account. Not to be issued credits. I'm sure other's have been ripped off with the same fraudulent withdrawls from customer's accounts. I will not be satisfied until my stolen money is returned to my account. Plain and simple

","body@stringLength":"389","rawBody":"

As I stated before the stolen money needed to be returned to my account because that's where it originated from...I was told my money would be refunded to my account. Not to be issued credits. I'm sure other's have been ripped off with the same fraudulent withdrawls from customer's accounts. I will not be satisfied until my stolen money is returned to my account. Plain and simple

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They lie to you and steal your money.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:112894"},"body":"

Hi Shaunluke,

\n\n

 

\n\n

The $125 has been credited to your HughesNet account. This is reflected in our billing system and will be reflected in your next bill, this is in addition to the $25 monthly credit you'll start seeing every month for 6 months.

\n\n

 

\n\n

","body@stringLength":"463","rawBody":"

Hi Shaunluke,

\n\n

 

\n\n

The $125 has been credited to your HughesNet account. This is reflected in our billing system and will be reflected in your next bill, this is in addition to the $25 monthly credit you'll start seeing every month for 6 months.

\n\n

 

\n\n

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