hughes+net clas action in Georgia

Hello, My health won't let me help you but you are on the right track. This is the only way to get these people to work with you.  I  applaud your will to fight to get this resolved. My problem is from installation I am sure. I have tried to talk to them about it and nobody will pay attention and I get upset and end up very sick from the stress. So I had no choice but to get internet service some where else. So I am stuck paying 2 internet bills a month. But I can;t fight any longer with them.  They won the battle with me and they get away with taking my money and not fixing the problem.  I will sure be here watching and cheering you all along. This is a company that is using customer money for research and development. They are charging us full price while they develop their product. It is very unfair and I am quite sure the Federal Trade Commission could be of help if enough complaints were lodged against them. It would take a massive call into their offices to get them to move , but once they do make a move the have the DOJ behind them. These people have a nasty habit of adding stuff to your bill if you are not careful. Be careful as you go against them to watch your bills. They have charges for everything. You have to be aware that they charge people to come out even if it is to check on the installation. Sometime mine would work then I would go long periods with nothing. Then there are people watching what you write and asking questions. But in 18 months I can cancel my service and not have to ever deal with them again. I guess I should be thankful that it's not longer. There is also people on this forum that have mush worse problems than I do. Doesn't it seem that they (Hughes Net) would want to cultivate long term customers , through customer service.
Mean while again I wish you all the luck in the world. 
One last note: someone from Hughes Net told me once that they were part of or a spin off of Hugh's Aviation or Hughes Tool. Well I have read a lot about Howard Hughes he was not a man to do stuff half way. Every thing he did,  he did 1st class . I don't believe that Mr Hughes would be proud of this company using his name. Just my opinion.