Forum Discussion
HUGHESNET FRAUD
I canceled my hughesnet account months ago due to their inability to provide the speeds and bandwidths as promised in conversations and in writing. Since then, they have been attempting to fraudulent...
Hi FarNorCal,
Welcome to the community and thank you for posting. I see you are concerned with us trying to take payment for an outstanding balance on your account. After reviewing your billing history, I see this is a valid charge. Our phone agents have provided you half off your Early Termination Fee, so you're still responsible for part of it, hence the attempts to charge your card to settle your final balance.
Your case history indicates that the cancellation was done May 3, and since I see no outbound calls from our agents. Our agents personally do the outbound calls--we do not do auto-dials, and we do not do outbound calls demanding payment on outstanding balances. I hope this clears things up for you.
