I don’t have any words …..

I really do not have to lie , you changed my account to from a residential to a business with proper authorization . We live in apartment , when husband signed he up for  residential which you guys changed to business, no one contact about it , doesn’t matter if y’all don’t do letters , there was NO form of contact about this change , to phone call , to email nothing . They only emails we have is payments emails . Why would I lie on you guys when it reviews saying you did the same thing to over people , you guys even have us under an company named EVANS CO . I just got off the phone and was told that by one of your reps in which I said we don’t even have said company on file , we never told you we have a business named Evans Co , which by the way is the name of an trucking company , that’s our company we live in apartments so why change , and even we said no we never said we don’t want why all the run around?? No one has to lie