Forum Discussion

jrgarrett's avatar
jrgarrett
Sophomore
8 years ago

I terminated my service.

After being a customer Almost  2 years, repeated calls to customer service.. & having to replace faulty equipment like radio and modems and then, Finally.. My satellite fell over in the yard... "Inst...
Early Termination Fee
  • Liz's avatar
    Liz
    8 years ago

    I've escalated your case to see if there is tracking provided for the manually sent return kits.

     

jrgarrett's avatar
jrgarrett
Sophomore

I will need to know when it is coming.. if someone is not out there waiting.. The carriers will drive right by without stopping.

                         Jerry

Liz's avatar
Liz
Moderator
8 years ago

I've escalated your case to see if there is tracking provided for the manually sent return kits.

 

  • jrgarrett's avatar
    jrgarrett
    Sophomore
    8 years ago

    You may close this thread now.. I have a tracking number. Thanks Liz!

                                                                                                              Jerry

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Wonderful, thanks for the update jrgarrett.