Forum Discussion

Dean Bostley's avatar
Dean Bostley
Freshman
8 years ago

Invalid OpenID or Credentials.

Someone please follow up and respond to my request to fix my account log in problem. Here is my case ID: 107389124. As you can see a dummy account has been set up which works fine but I was told tha...
Liz's avatar
Liz
Moderator
8 years ago

Good morning Arch,

 

Thanks for posting and welcome to the community! The case number helped, thank you. I'll escalate your case here at corporate so we can address your concerns.

 

Your patience and understanding are much appreciated.

 

  • Dean Bostley's avatar
    Dean Bostley
    Freshman
    8 years ago

    Thank you Liz i'll look forward for your reply.

    Arch

    • Dean Bostley's avatar
      Dean Bostley
      Freshman
      8 years ago

      Liz,

      It's been 6 days and am still waiting on a resolution to my original request.

      Thank you,

      Arch (Dean)

      • Liz's avatar
        Liz
        Moderator
        8 years ago

        Hi Arch,

         

        Thank you for posting. I've been following the e-mail chain on this request and as of yesterday it has been assigned to some folks here to handle. I'll let you know if I have any other updates to share.

         

        Your patience and understanding are much appreciated.