Your best bet is to wait for someone here to answer your post, and help you with the next steps. Be aware that you may need to run some tests on your end to help the Hughesnet people diagnose the problem.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Long story short, I really want to speak to someone professional, knowledgeable who wants to fix my problem, not argue with me about everything. Is there a number, other than the main one where I can speak to someone, maybe someone from the corporate office? If not, does anyone have an email or another means of communication? I'm to the point where I'm ready to cancel my account, fight any charges, file a complaint with the Better Business Bureau and any other channel I can use. It's not fair to charge me for a service I'm not getting or attempt to charge me $600 for cancelling a service I never received.
I was given the name Pardman Kaul at three zero one, four two eight, five five zero zero. It wouldn't let me type the numbers directly.
I'd be interested to know what you get. I am leaning towards suing them. I am being overcharged for a level of service I have NEVER received.
You may want to consider posting your issues under a separate thread, so the Hughesnet mods here can address your issue(s) separately.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
I'd be interested to know what you get. I am leaning towards suing them. I am being overcharged for a level of service I have NEVER received.
