Forum Discussion
misleading info given by sales call and now need to pay early termination fee, HELP!
When I first called and asked questions about the service It was explained to me that if i were to meet or exceed my data the speeds would be reduced but streaming would still be possible.. well afte...
- Have you exceeded your monthly data? (According to other users who have been in FAP, streaming in low quality video works, so what the sales person told you is accurate)
- Is there weather in your location and/or at your gateway? Weather can significantly impair the service.
- You should open a free account with Testmy.net and begin to run speed tests several times daily. These are required for the mods to look into issues such as speed.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
