Forum Discussion

branbonm's avatar
branbonm
New Poster
7 years ago

misleading info given by sales call and now need to pay early termination fee, HELP!

When I first called and asked questions about the service It was explained to me that if i were to meet or exceed my data the speeds would be reduced but streaming would still be possible.. well afte...
Early Termination Fee
Hardy's avatar
Hardy
Moderator
7 years ago

Hello Brandon,

  Thanks for posting and welcome to the community! I apologize about the difference in speeds.  I have run some diagnostics, and everything looks up to par on my end. I would follow what GabeU has suggested so we can see if your side shows any differences than what I am getting.  Thank you.

 

*Felicia*