Forum Discussion
Misleading sales call
I was promised 20 GB by the phone salesperson, and I now find out I am only getting 10 GB..
Cynthia,
After an investigation, I see that you were upgraded to the correct plan as of today, and have been given a discount for a full year for the misunderstanding. I apologize for any inconvenience this may have caused you and I am glad we were able to make things right. If you have any other questions at all, please feel free to reach out.
-Damian
