Forum Discussion
Missing!
I have a screen capture from 1 minute before I unplugged my modem and the other from a minute after i plugged it back in; so where did my dl allowance go? Was not done by me and I am tired of dealing ...
Hi migeala,
I see it's your first post here, so welcome to the community! I'm glad you went ahead and tried to do our initial troubleshooting steps for unidentified data usage. However, could you please clarify what exactly was unplugged from the modem for 8 hours? Was it the LAN cable or the power cable?
Thanks,
Liz
I see it's your first post here, so welcome to the community! I'm glad you went ahead and tried to do our initial troubleshooting steps for unidentified data usage. However, could you please clarify what exactly was unplugged from the modem for 8 hours? Was it the LAN cable or the power cable?
Thanks,
Liz
