Forum Discussion

rustic39's avatar
rustic39
Freshman
5 years ago

Multiple accounts

Apparently I’ve been paying for 2 HughesNet accounts for some time. I've been paying $84/month (MasterCard) for one, $100/month (American Express)for the other. Questions:  1) Why? 2) How do we deter...
Multiple accounts
overpayment
Liz's avatar
Liz
Moderator
5 years ago

Hello Gene,

 

Thanks for reaching out. In reviewing your case notes, we've attempted calling you and left a voicemail addressing these concerns, so please have a listen. A follow up letter to your recent formal complaint is also being mailed out, so please expect that as well. 

 

Thanks,

Liz