My 2 year contract is over and i am cancelling my service at the end of this pay period. I have a quick question tho.

Hello Warren, 

I just got off the phone with Customer care and they allowed me to put my brother on the account but they would not allow me to take my name off. I kept telling the lady i wanted my name off but she kept saying it was in contract. I still would like to get my name off the account.

Also my Brother would like to downgrade our service for a cheaper plan. How does he go about doing that?

-Crystal