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Bigj5000's avatar
Bigj5000
New Poster
5 years ago

Never got confirmation email after cancelling

I got this service and decided to cancel a day or two later, I never received a conformation email, and when I signed up I was told if I cancelled I’d receive a full refund but when I cancelled my ser...
Early Termination Fee
Liz's avatar
Liz
Moderator
5 years ago

Good morning Bigj5000,

 

Thanks for posting and welcome to the community! If you would like me to look into this for you, please private message me your SAN (account number) or associated phone number.

 

-Liz

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Good morning Bigj5000,

     

    I haven't heard back since I replied to your PM, so I'll go ahead and close this thread. If you have other concerns, please don't hesitate to contact us.

     

    Thanks,

    Liz