Forum Discussion

  • You might want to post your HughesNet modem's serial number so that one of the HughesNet Reps here can locate your account..
  • Hi Mary,

    Thanks for reaching out to us here. Like El Dorado mentioned, we need to first locate your account to see what is going on. Can you provide a recent case number or the serial number from your HughesNet modem? This will allow us to locate your account and get started.

    Thank you
    Amanda