Forum Discussion
Never received the $100 gift card as promised
I had contacted you about the $100 gift card that we didn't receive I'm having to do the contacting for my mother she's not good at dealing with technical issues that's why it took me so long to repl...
It's entirely possible that, because it's been eight months, the rebate offer has expired. Normally, each rebate is available for a specific amount of time, though I don't know how long that is, and it may vary with each rebate. Hopefully a rep will be able to determine whether this is the case.
Just for reference, cancellations within the first 24 months of service incur an Early Termination Fee, though how much that fee is depends on how long it's been since the service began.
