Forum Discussion

silverbackonean's avatar
silverbackonean
New Member
8 years ago

Never use hughesnet again

I moved a year ago and couldn't afford the $280 fee to have it moved they told me just take the modem with me and when I got ready to hook back up give a call I let them talk me into suspending my ser...
Hidden fees with cancellation
C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago

From my understanding, when you move, Hughesnet offers the relocation service free of charge, that is unless things have changed recently.

Liz or Amanda will be more than happy to look into your issues, and hopefully move this topic to the appropriate section.

Liz's avatar
Liz
Moderator
8 years ago

Hi silverbackonean,

 

I'm glad you found the community, thank you for posting. I definitely want to help address your concerns so I've located your account to start investigating. I'll post back once I have any updates to share.

 

Your patience and understanding are much appreciated.

 

(Thanks C0RR0SIVE for the heads up)

 

 

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Hi silverbackonean,

     

    Thank you for your patience while I investigated your account. I have a resolution for you so please check your private messages in the top right corner of the community page as I've sent you a PM with the details.