No onine debit card option for bill payment
I have had problems over the past year with trying to pay my bill by debit card. I finally found where I could go to the old Customer Care and pay without logging in. Today, the pay without logging...
Forum Discussion
Hello MsSippi
Sorry to hear you are having so much trouble trying to pay your bill, I hope that we can get this resolved quickly.
Since you are able to login to the community, you are already logged into your Support Center to pay your bill. You can pay it by clicking on 'My Account' in the top blue bar of this page, then using the 'Pay Now' option, enter your payment information and submit. Be sure to make sure the box to save your card is not checked or you will be put on autopay. Please let me know if you receive any kind of error message or difficulty trying to use this method.
Thank you,
Amanda
I have tried that, but the only option is for a credit card, and the system will not accept my debit card. And, YES, I DO have more than enough money on my debit card to pay my bill! However, I will try it again. Thank you.l
