Forum Discussion
Not able to pay my bill...
Though I know that you probably won't see this reply until at least Monday, I was able to make my payment by signing into the MyAccount site and paying it there. It's the first time I've done it that way since Jan 2016, when my card was all of a sudden no longer accepted via that method due to some policy changes regarding payment sources. Since then I've been using the "pay without logging in" method. I figured I'd give the signed in method a try, just for the heck of it, and it worked.
Heck, if they're once again accepting my card for that payment method, maybe I can finally use it for automatic payments, as I couldn't do that before, either. We'll see.
Thanks again. :)
I am glad to hear you were successfully able to pay online again. If your method of payment was accepted on our site, it should be accepted for the autopay method as well. Our current policy only restricts prepaid cards from signing up for the auto-pay method so you should be good to go.
-Damian
