Forum Discussion
Not able to use service
I started with Hughes about 2 months are so ago. When i spoke to the sales person that goes over what services you may need. I was asked several questions but, i never was asked if i would be using...
Being that it's only been two months it's likely that your sales call is still available for review, and as far as I know one of the questions the salesperson is supposed to ask is whether you will be using a VPN.
The reps can confirm whether this is the case. They're on M-F from approximately 9AM to 6PM EST, though Damian is occasionally on in the evenings. They usually respond within a working day, so hopefully you'll see a reply from by tomorrow.
