Forum Discussion
Not getting credits promised on bill
I’ve been given a $30 credit off of my bill numerous times but evidently they can only do a few months at a time after which the system says I have reached my limit so I’m losing the additional credit...
Liz,
Thank you for assisting in this matter, it is genuinely appreciated. I will keep an eye on my account and once the credit is applied I will come back to this thread and close the matter.
For all those reviewing this thread, I encourage you to keep really good notes with all case numbers as the help available in this community is thourough and with sufficient information a resolution can be reached.
Respectfully,
Dorenec
" I encourage you to keep really good notes with all case numbers as the help available in this community is thourough and with sufficient information a resolution can be reached. "
Hear, hear. Excellent advice!
