Forum Discussion
One last lie by hughesnet
Finally canceled service, was told by Terry that termination fees would be waived. Just received invoice by email for $345.00! What got waived? My other post was closed, problem solved! Like I said in...
Hi Yearg,
Thank you for you post. We checked with your case manager and he confirmed that he waived your fee. What you see in your email is an automated reply which gives you an overview of your account and what your termination fee should be. However your account will not be charged. You actually have a credit of $29.98 coming back to your account which you should see by Tuesday or Wednesday depending on your bank. Hope this clears up the confusion.
Thank you,
Chris
Thank you for you post. We checked with your case manager and he confirmed that he waived your fee. What you see in your email is an automated reply which gives you an overview of your account and what your termination fee should be. However your account will not be charged. You actually have a credit of $29.98 coming back to your account which you should see by Tuesday or Wednesday depending on your bank. Hope this clears up the confusion.
Thank you,
Chris
