Purchased tokens not showing up
I purchased 10G of tokens almost 24 hours ago and they still have not been applied to my account. The billing is there but no tokens....what's up with that? Does it normally take this long to add t...
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Typically, the tokens are added immediately. Don't fret; it the tokens are still missing next week when the HughesNet reps come on the site, they will add them manually.
To be sure, check your account, and restart your modem.
So, if they don't show up until next week am I slowed down until then?
Just in case, are you looking at your Service Plan data or the Token Data? Token Data goes into its own data bank. It doesn't get added to your Service Plan data.
You should see it in the "Data Tokens Available" or "Token Data" or similarly titled line wherever it is you look at your data levels.
jallenhere wrote:So, if they don't show up until next week am I slowed down until then?
Not necessarily. Follow GabeU 's instructions and if the tokens are still not showing, call the 24/7 800 number.
Ahhh....so, it doesn't actually change my data that is available on my usage screen? I see it says that I have 15.4 GB tokens available on my usage screen. No worries then, thank you!
