Forum Discussion

AP's avatar
AP
Freshman
9 years ago
Solved

Cannot view invoices so I can verify charges on credit card

In January I set up 2 new Hughes net accounts and cancelled two very old accounts. Unfortunately all the account information changed EXCEPT the credit card to charge. All the Since January I have not...
  • AP's avatar
    AP
    9 years ago

    Hi Amanda and Liz and Community,

     

    I am happy to report that with the help of corporate we got this issue resolved. I was able to see all past invoices and we straightened out the charges. Thank you so much for pointing me in the right direction!

     

    AP

AP's avatar
AP
Freshman
9 years ago

Sorry Amanda. I just got this. The week got away from me. Next week I am available Monday morning but then traveling and not available until Wednesday when I am pretty open. Please PM me back to schedule a time. My phone number is: ---------------. 

 

Thanks,

Lexie

 

 

[message edited to remove phone number]

Tommyo's avatar
Tommyo
Sophomore
9 years ago

Hughes m.o. is to string customers along to try to substantiate their dismal service.  I waste at least 45 minutes at a time when seeking support from Hughes Business support - either billing or technical.  Hughes salesmen also lie about the fact that there is a specific team to support business customers.  The customer dashboard carries no history.  Hughes is a joke.