Forum Discussion

graftonj101's avatar
graftonj101
Freshman
7 years ago

FRUSTRATED with customer service

I have tried and tried contacting your "customer service" through emails and phone calls. The emails never address my issues and when I call for help I get someone in the Philipines who can barely sp...
Data Management
Performance
maratsade's avatar
maratsade
Distinguished Professor IV

If it's the worst service you've ever had, why don't you go with someone else? It's a free country.  You could also try to learn to live with the limitations of satellite internet.  

graftonj101's avatar
graftonj101
Freshman
7 years ago

WE DO live with the linits of satelite internet, WE HAVE NO CHOICE....THE problem is CUSTOMER SERVICE....UNDERSTAND???

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago

    graftonj101

     

    Did Hal end up getting in touch with you through PM since you posted on Friday?  

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    7 years ago

    If your use of all caps is an indication, I understand you may be angry.  No one can help that but yourself.

     


    WE DO live with the linits of satelite internet, WE HAVE NO CHOICE....THE problem is CUSTOMER SERVICE....UNDERSTAND???

     

  • graftonj101's avatar
    graftonj101
    Freshman
    7 years ago

    How are your comments any help? If you are not here to try and help, please keep your comments to yourself