This question isn't in any way trying to absolve Hughesnet from what happened or anything like that, but is only a legitimate question....
Why did it take you three years to notice that you were being double billed?
Yep.. legit question..
My husband called and "upgraded" our service. He changed to the newest receiver at that time and also upgraded our package. And we were already signed up for autobill and no paper bill so I never saw an itemized bill. The monthly payment did seem high..but because of the upgrades I just thought it was that expensive. I also thought Hughesnet was an honest company at that time... hahaha.. I was wrong on both counts. It was only found because a problem came up while trying to add a device. That's when we found out they had added an account.. with a name.. but charging it to our account. I guess if it wasn't for that problem.. they would still be happily charging our account.
Now .. my question.. I posted this as a separate comment.. why was it added to my original?
Well.. that would be a lie if they said that. It's just sad that this company that I really didn't have a problem with.. and thought was a good company has turned out to the the most dishonest, untrushworthy company I have ever done business with.
